Refund policy

Sometimes you change your mind and want something different. We get it! Our policy lasts 14 days. If 14 days have gone by since your purchase, we unfortunately can not offer you a refund or exchange. To be eligible, your item must be unused and in the same condition that you received it. It must also be in unopened and in the original packaging. You must also have a receipt for proof of purchase. To submit a return or exchange, please contact returns@melylusensoryplay.com 
To expedite the process, please contact us from the same email address used to place the order.


Note: Unfortunately, we can not accept returns or exchanges on any sale, seasonal, or holiday items at this time.